How to set up the success screen
The success screen is what visitors see after they submit the popup form. It's your opportunity to deliver the discount code, thank the visitor, and guide them toward their next action.
Where to find it
- Go to the Campaigns page and click Edit design on your campaign
- Go to the Content tab and scroll down to the Success screen section
For gamified campaigns (Spin-to-Win, Turntable, Nine-Square), scroll to the Winning screen section instead.
The success screen is only shown when the opt-in screen's Submit button behavior is set to Show "Success screen" (Show "Winning screen" for gamified campaigns). If it's set to Close campaign, Redirect to URL or Call JavaScript function, the success screen is skipped.
What you can configure
Heading (optional) – a title for the success screen (e.g., "Here's your code!" or "Thanks for joining!"). Rich text editor with formatting options.
Description (optional) – additional text below the heading (e.g., "Use this code at checkout to save 10% on your order."). Rich text editor.
Discount code – this section appears once a discount is selected for the campaign (always for gamified campaigns). Choose Show discount code or Don't show discount code. When shown, visitors see their unique code (or the existing Shopify code) displayed prominently.
Discount code help text – customizable text below the code (e.g., "Copy this code and paste it at checkout").
Discount code corner style and radius – adjust the visual appearance of the code display box.
Submit button label (optional) – the button text on the success screen (e.g., "Continue Shopping," "Shop Now," "Close").
Submit button behavior – what happens when the visitor clicks the button: Close campaign, Redirect to URL, Download file or Call JavaScript function.
Embedded campaigns (Opt-in embedded, Gamified embedded) have no button or close action on the success screen.
Things to know
The success screen inherits your campaign's styles. Colors, fonts, and display size are shared across all screens – you configure them once in the Styles tab.
Keep it short. Visitors have already committed by submitting the form. Don't overwhelm them with text – deliver the code, suggest a next step, and let them shop.
If you're not offering a discount, simplify. Without a discount, the discount code section doesn't appear – use the success screen for a simple "Thank you" message with a CTA to continue shopping.
Smart tags let you personalize the success screen. You can insert dynamic values in both the Heading and Description fields:
{{discount_code}}– displays the subscriber's discount code{{email}}– displays the subscriber's email address{{reward_name}}– displays the name of the reward won (gamified campaigns only)
For example, a heading like "Here's your code, {{email}}!" would show the subscriber's actual email address.