How to preview your campaign on your online store

Before going live, you can preview your campaign to see exactly how it will appear to visitors on your store.

Preview from the Campaigns page

1. Go to the Campaigns page
2. Find your campaign and click the Actions menu (blue link)
3. Select Preview on online store

This opens your store in a new tab with the campaign displayed, regardless of whether the campaign is Active or Paused. It's the most accurate way to check how your popup will look and behave on your actual storefront.

Preview inside the editor

While editing your campaign, the right side of the editor shows a live preview that updates as you make changes. Use the desktop/mobile toggle at the top of the preview panel to switch between screen sizes.

The editor preview is helpful for quick checks while you're making changes, but the "Preview on online store" option shows the campaign in its real environment - with your theme, fonts, and layout - which is the better final check before going live.

Tips for previewing

Use an incognito/private browser window for testing. If you've already seen or dismissed the popup during testing, your browser remembers - and the popup won't appear again due to display frequency settings. An incognito window treats you as a brand new visitor every time.

Check both desktop and mobile. A campaign that looks great on desktop can overflow or feel cramped on a phone. Always preview on both.

The campaign doesn't need to be Active to preview. The "Preview on online store" option works even when the campaign is Paused, so you can test without showing anything to real visitors.